Terms of service
These Terms of Service govern your use of the Velastrand store and the purchase of products from Velastrand.
Store use
By visiting our site or placing an order, you agree to use this store only for lawful purposes and in a way that does not interfere with the operation of the store or the experience of other customers.
Products and natural variation
Velastrand creates gemstone bracelets and related jewelry. Natural stones can show slight variation in color, pattern, size, and inclusions. Product photos and bracelet lab previews are close visual references, but each finished piece can vary slightly because natural materials are unique.
Custom orders
Custom bracelets are made according to the stone selection, wrist size, and fit preference submitted at the time of order. Please review your design details carefully before checkout. Custom-made items may not be eligible for return except where required by law or when an item arrives damaged, defective, or materially different from the confirmed design details.
Pricing and availability
Product prices, shipping rates, promotions, and availability may change before checkout is completed. We reserve the right to correct pricing or listing errors and to cancel or refuse orders affected by fraud risk, payment failure, stock issues, or address problems.
Shipping and returns
Shipping estimates and return rules are described in our Shipping Policy and Refund Policy, which form part of these Terms of Service.
Product care and use
Our products are decorative jewelry and personal accessories. They are not medical devices and are not sold as treatment, diagnosis, or guaranteed health outcomes of any kind.
Liability
To the maximum extent permitted by law, Velastrand is not liable for indirect, incidental, or consequential damages arising from the use of this store or our products. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.
Contact
If you have questions about these terms, contact q786944608@gmail.com.